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Scottsdale REALTORS® is proud to have launched one of the first Senior Lockbox programs in the country in 2004.

Frequently Asked Questions

How secure are lockboxes?

Lockboxes are used in safety programs like this all across the country and are very secure.

Can I have the code to my lockbox?

For security reasons, we do not provide the lockbox code directly to residents. This ensures that the keys are in the box if an emergency occurs.

Can I provide my own lockbox code instead?

Yes. When any code is changed, alert your local fire department by calling the non-emergency number.

How do I change a key or remove the lockbox?

This can easily be arranged by calling 1-877-229-5042.

About the Program

This program allows first responders to gain entry into a senior’s home in the event of an emergency, without breaking in if the resident is unable to get to the door.

The lockbox code is known only to police and fire first respondents, and only used in the case of an emergency. Scottsdale REALTORS® purchases the lockboxes and assists the Fire Department with placing lockboxes on homes for the City of Scottsdale and Town of Fountain Hills.

The model has also been duplicated in various municipalities around the Valley. To date, Scottsdale REALTORS® has distributed more than 10,000 Lockboxes for Seniors between Scottsdale and Fountain Hills.

If you are interested in having a lockbox on your home for first responders, please see contact information below:

Scottsdale Residents: Fill out the online form or call 1-877-229-5042 to arrange for delivery. Questions? Contact Koryn@ScottsdaleREALTORS.org.

Fountain Hills Residents: Call 1-877-229-5042. Questions? Contact Koryn@ScottsdaleREALTORS.org.

Cities offering lockbox programs outside of our jurisdiction include Chandler, PhoenixSun City.

Additional Resources: